Intranet Consolidation and UX - TAFE NSW - Case study

2016 TAFE NSW separated from the Department of Education (DoE). The organisation needed to remove its all-digital content from the DoE intranet into its own (non-existent). A big part of the problem was TAFE's content was out dated and often content owners had left the organisation. The new TAFE intranet need to easy to use, maintain and backed by UX bet practices.

My involvement

  • Scoping auditing 12,00 digital assets
  • Consolidating the TAFE assets down to 1,000 assets with content managers associated
  • IA mapping
  • Stakeholder management
  • Resource management
  • Quality assurance

Project duration: 12 months

Before

After

Please note sample images used as per NDA.

My involvement

  • Scoping auditing 12,00 digital assets
  • Consolidating the TAFE assets down to 1,000 assets with content managers associated
  • IA mapping
  • Stakeholder management
  • Resource management
  • Quality assurance
  • Setting and training 100+ staff to manage content
  • Setting up workflows
  • Permission and editing management
  • On-going UX best practice implementation
  • Developing templates and code management

Results

  • 17,000 staff using intranet
  • 100+ staff trained with workflows setup
  • Content audited and migrated
  • New intranet user friendly and easy to edit and manage

Get in touch

Mobile: 0416 807 821

Email: justan_singh@live.com

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